Support You Can Count On
Quick answers, real guidance, and everything you need for a smooth rental experience.
Frequently Asked Questions (FAQs)
Find quick answers to the most common questions about bookings, pickup, equipment use, and returns. Use the categories below to navigate faster.
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To reserve equipment for your event, simply browse through our collection and select the items you need then select your rental start date and end date. Add them to your cart and proceed to checkout. Make sure to provide accurate event details and contact information during the booking process.
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Our team is here to help! Feel free to reach out to us via phone or email, and we’ll guide you through the selection process based on your event requirements, venue size, and budget. We’re dedicated to making sure you have everything you need for a memorable event.
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Yes, you can make changes to your order, subject to availability. Please contact us as soon as possible to discuss any modifications you need. We’ll do our best to accommodate your requests and ensure your event goes smoothly.
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Accidents can happen, but don’t worry! We understand that minor wear and tear are inevitable. However, if any significant damage occurs, please notify us immediately. Depending on the situation, you may be responsible for repair or replacement costs as outlined in our rental agreement.
Operational Guide
These guides walk you through the basic setup and operation of each item. Follow the steps to ensure everything runs safely and performs at its best for your event.
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Ensure a stable surface for placement.
Connect to power source securely.
Use caution when handling to avoid damage.
Test functionality before the event.
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Set up the inflatable screen in a clear, open area.
Position the projector for optimal viewing.
Connect all components securely.
Test audio and visual settings beforehand.
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Place speakers at strategic locations for balanced sound distribution.
Connect microphones and other audio sources as needed.
Adjust volume levels to suit the venue and audience size.
Monitor equipment throughout the event for any issues.
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Follow specific operating instructions for each machine.
Prepare ingredients or supplies as required.
Monitor temperature and performance during operation.
Clean and sanitize equipment after each use.
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Set up games in a designated area with enough space for players.
Ensure all pieces are secure and stable.
Provide instructions for guests if needed.
Monitor games to ensure fair play and safety.
Cleaning Tips
A few quick cleaning steps can keep your hire items in great shape and ready for the next celebration. These tips help you handle each product safely and return everything in the same condition it arrived.
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Regularly inspect equipment for any signs of damage or wear.
Clean surfaces with mild soap and water after each use.
Dry thoroughly before storing to prevent mold or mildew.
Store equipment in a clean, dry environment away from direct sunlight and moisture.
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Disassemble components for thorough cleaning after each use.
Follow manufacturer’s instructions for cleaning and maintenance.
Sanitize surfaces that come into contact with food or beverages.
Replace any worn or damaged parts as needed to ensure proper functioning.
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Wipe down game pieces with a damp cloth to remove dirt and debris.
Check for loose or missing pieces and repair as necessary.
Store games in a protected area to prevent damage from weather or pests.
Inspect regularly for any signs of wear and tear, especially on outdoor games.
